For Android, launch your phone's File Manager app and check how much free storage space your phone has. Ideally, the available storage on your phone should be sufficient to accommodate the media file you want to download.
If you're running low on storage space, refer to our guide on how to free up storage space on Android devices. If your iPhone or iPad is low on storage space, our guide explaining how to create free space on iOS should come in handy.
This is another important storage-related check you should carry out if WhatsApp is not downloading media files or any other app, really. If WhatsApp doesn't have access to your phone's storage or photos, you will get an error message when you try to save media files.
To grant WhatsApp access to access your storage, follow these steps. However, keep in mind that the procedure will vary depending on your device. Launch the Settings app and select Privacy. Next, select Photos , choose WhatsApp from the list of applications, and make sure All Photos is selected. When an app gets stuck or some of its features don't work correctly, force-closing the app is an effective way to eliminate snags that are causing the app to malfunction.
Next, select WhatsApp from the list of installed applications. Finally, tap the Force Stop icon and select OK on the confirmation prompt. This procedure might be slightly different on your Android smartphone. Double click the physical Home button for iPhone 8 or earlier and iPhone SE or swipe up from the bottom of your device's screen and release your finger when the app preview cards appear on the screen.
Swipe up the WhatsApp preview to force close it. Power-cycling your phone can also help resolve this problem. Shut down your device and when it comes back on, check if WhatsApp's media download functionality has been restored. Google Play Services is the process through which your applications communicate with various sections of your device. It enables sync and ensures that push notifications are sent to the device apps on time.
Google Play Services plays an essential role in the working of applications. A problem in the cache or data files of the Play Services can cause a problem when it comes to downloading the applications from the Play Store. Once the cache files have been wiped, check if the problem is fixed.
If you can still download apps from the Play Store, then follow the same steps to return to the screen from where you cleared the cache.
This time, you must tap on Clear Data to delete the data. You will notice a warning on your screen. Tap on OK to confirm deleting the data. The data synchronization of your device that allows the syncing of data can help you solve the problem. Several readers found this to be an easy way of resolving their apps not downloading from the Play Store.
Once you have completed this step, go back into Google Play Store and check if the app is being downloaded now. Once the new updates are installed, your device will automatically restart. After the restart, check if the apps are being downloaded to your device now. Resetting the Google Account can help you solve the problem of your Android not downloading the apps.
When you reset the account, you will be deleting the entire account and starting all over again. It means you should know your Google Account username and password. If you do not have these details, then you will not be able to add the account back to your device again. The Google account will be removed entirely from your device, and it will be added all over again.
If you have more than one Google accounts on your device, then make sure you remove all the Google account. After deleting the accounts, you will have to start entering the accounts once again into your device. Go back to the Settings menu of your device and tap on Accounts once again. Now you will find the option to Add Account. Tap on Add Account and complete the process of adding the account to your device. You must follow these steps to add all your Google accounts, and once this is done, return to the Play Store and find out if this has resolved your problem.
Sometimes, your Play Store updates may be the cause of the problem. So, uninstall the update and allow the app to update once again. It can help in solving the problem. Once the updates are re-installed, try to download the apps repeatedly to check if it is working as expected. Once the app has been updated, head into the Play Store and check if the apps are now being downloaded or not. New processes will be loaded into memory, and you may be able to download the app without any errors.
Authentication is a mobile process that requires the correct time to authenticate your device with Google Play and the download server. Most of us have our phones to synchronize date and time with the network automatically, but it is worth checking. All you need do is check that your OS is in the right time zone. Ideally, you should never have to touch permissions as they are set automatically.
Some security apps will mess around with these settings, but the Google Play Store can be sensitive to them. If you still have questions, keep reading. Go to your app drawer and search for the Google Play Store. Thankfully though, there are multiple effective ways of dealing with it. In this tutorial, we are going to be guiding you through the process of figuring out why your Android device fails to connect to your computer. While it sounds too obvious, sometimes the issue can be attributed to a malfunctioning USB port or a USB cable that has been designed just for charging.
The latter is a pretty rare phenomenon, it is worth considering though.
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